Whether it is a job interview or a follow-up interview with selected respondents who filled a survey questionnaire, it is essential that right questions are asked. However, asking a right question is just not it... There is more to conducting effective interviews.
Read on to know how an interview conversation can be made effective...
- Avoid distraction in the meeting area: Make sure that there is no or minimal distraction where the interview is being conducted. A phone ringing all the time in the background can distract the interviewer and interviewee
- Make the candidate comfortable: The candidates are usually nervous especially if it is their first interview. Ask them some ice breaker questions to make them comfortable.
- Racial / Sexual Bias - A BIG NO: Do not discriminate between the potential candidates on basis of race, color, religion, gender. The only basis for selection should be merit + required qualification. Be fair.
- Invite questions: make sure the candidate asks / clarifies the questions he has. When selected a candidate should not feel he was not told about a certain aspect of the job.
- Make Notes: A candidate's resume might not cover all the details and there could be a lot of other details which could come up while conducting an interview. Make sure notes are taken during the interview.
- Interview Approach: The interview could be a mix of formal and informal and could have a blend of open and close ended questions. An extreme of either formal or informal could be disastrous.
- Interview Questions: Few areas to ask questions on could be behaviors, values, knowledge, background or demographics.
- Company Policy & Procedures: Brief the candidate about company’s values, policies, and required procedures. A candidate if selected should not have problem in imbibing the culture.
Finally, make sure the candidate is involved in the interview and it is not just one way.
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