27 December, 2010

Dimensions of trust




1. Integrity
Honesty and truthfulness. At first he will have to honesty.


2. Competence
An individual’s technical and interpersonal knowledge and skills. The person has to got the ability to do something.


3. Consistency
An individual’s reliability, predictability, and good judgment in handling situations.


4. Loyalty
The willingness to protect and save face for another person. The person has to trust someone who can protect his life of his partner.


5. Openness
Reliance on the person to give you the full truth. The person who trust someone can get the confidence that his secret information will not be liked out.
 (i)Transactional leader
Leaders who guide or motivate their followers in the direction of established goals by clarifying role and task requirements.
1. Contingent Reward
Contracts exchange of rewards for effort, promises rewards for good performance, recognize accomplishment.
2. Management exception (active)
Watches and searches for deviations from rules standards, takes corrects action.
3. Management by exception (passive)
Intervenes only if standard are not met
4. Laissez-fair
Abdicates responsibilities, avoid making decision.


 (ii)Transformational leader
Leaders who provide the four “I’s” (individualized consideration, inspirational motivation, idealized influence, and intellectual stimulation.


1. Idealized influence
Provides vision and sense of mission, instills pride, gains respect and trust.


2. Inspirational motivation
Communicates high expectations, uses symbols to focus efforts express important purposes in simple ways.


3. Intellectual stimulation
Promotes intelligence, rationality and careful problem solving.


4. Individualized consideration
Gives personal attention, treats each employee individually, coaches, advises.

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