1. Job Rotation
The periodic shifting of a worker from one task to another.
If employees suffer from overroutinization of their work, one alternative is to use job rotation. This is a practice as the periodic sifting of an employee from one task to another.
2. Job Enlargement
The horizontal expansion of jobs. Increasing the number and variety of tasks that an individual performs results in jobs with more diversity.
3. Quality Circle
A work group of employees who meet regularly to discuss their quality problems, investigate causes, recommend solutions, and take corrective actions.
4. Felt Emotions
An individual’s actual emotions.
5. Displayed Emotions
Emotions that are organizationally required and considered appropriate in a given job.
6. Social-Loafing The tendency for individuals to expend less effort when working collectively than when working individually.
7. Work team
A group whose individual efforts result in a performance that is greater than the sum of the individual inputs.
8. Illegitimate-
Political-Behavior Extreme political behavior that violates the implied rules of the game.
9. Perceived Conflict
Awareness by one or more parties of the existence of conditions that create opportunities for conflict to arise.
10. Felt conflict
Emotional involvement in a conflict creating anxiety, tenseness, frustration, or hostility.
11. Integrative Bargaining
Negotiation that seeks one or more settlements that can create a win-win solution.
12. Distributive Bargaining
Negotiation that seeks to divide up a fixed amount of resources; a win-lose situation.
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