Chapter 7 : Electronic Business Systems (MCQ)

Chapter 7

1. Information systems that cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise is termed as e-Commerce.

                        A) True                 B) False

2. EAI stands for

                A) Enterprise Applied Integration                                   B) Enterprise Association for Integration 

                C) Enterprise Application Integration                           D) None of the above.

3. Transaction data are accumulated over a period of time and processed periodically is called:

                   A) Online transaction           B) Instant Transaction   

                   C) Batch Transaction            D) Database Transaction

4. The following are the components of the Transaction Processing Cycle:

a)      Data entry, transaction processing, database maintenance, document and report generation,  inquiry processing, 

b)      Data filtering, batch processing, database maintenance, document and report generation, inquiry processing

c)       Data entry, online processing, data mining, database maintenance, document and report generation

d)      None of the above

5. Cross-functional information systems that enhance communication, coordination, and collaboration among the members of business teams and workgroups is termed as Enterprise  Collaboration System (ECS)

A) True       B) False

6. Goals of ECS

                  A) Bargaining, Connect and resolve                                         B) Communicate, Coordinate and collaborate

                  C) Bargaining, Communicate and collaborate                        D) Communicate, connect and resolve

7. Targeted market components are:
1. Community, content, context, demographic/psychographic and online behavior
2. Community, control, security, confirm and market research
3. Community, market segmentation, control, demographic and online behavior
4. None of the above

8. Objectives of CIM system are:
1. Increase complexity, automate and better customer service
2. Increase complexity, interconnectivity and better customer service
3. Simplify, automate and integrate
4. Simplify, automate and better customer service

9. The major modules of a Human Resource Systems are:

       a)  Assessing staff requirement, Hiring and Firing, and Compensation administration 

       b) Market survey for human resources, Recruiting, Training and Development and Compensation administration.  

       c) Staffing, Training and development, and Compensation administration.

10.  The components of Financial Management Systems are Cash Management, Investment management, capital budgeting and financial planning                                                                                              

                                                                                 A) True                                B) False

11.   CRM is a component of 

                   A) Accounting Information systems.              B) Human Resource Information Systems

                    C) Supply Chain Management Systems.         D) Marketing Information Systems

12.   Single transaction can be made part by part at different time.

                             A) True                    B) False

13.   EAI is the core business system on which ERP has been constructed.

                                 A)True                 B) False

14.   Which one of the followings is interactive marketing?

A)     TV advertising     b) Advertising on the bill board     c) Focus group meeting for product introduction

15.   CRM part of the business helps in targeted marketing

A)     True               b) False

16.   Rigidity is the one of the major feature of e-business.

A)     True              b) False

        17. Cross selling is trying to sell customer a better product than they are currently seeking

                    A) True           B) False

       18. The information on purchasing items from a supplier goes into the Accounts Payable component of Accounting Information Systems.

                             A) True           B) False

       19. Inventory Control is a component of

           A) Marketing Information Systems             B) Human Resource System.

            C) Financial Information Systems.              D) None of the above

        20. EDI is a middleware

                          A) True     B) False